top of page


Play Video
We make happiness happen

Jackie's Drop-In was founded in 2012 by Jackie Nealon with £1 and dedication. As a carer to four clients, Jackie realised that after her care duties were finished, they are not in her care and they had nowhere else to go. Spending her own money and time. Jackie would organise little trips to the shops, cinemas and restaurants to allow them to lead as normal a life as possible without their disabilities restricting them. Jackie was able to first get the use of a shop which was shortly shut down as it wasn't for retail purpose. After 2 years of trying to find somewhere suitable with support from the Letchworth Garden City Heritage Foundation Jackie secured St Michaels House on a four month basis. As membership grew so did the Centre, We went from having 6 service users in 2012 and now we are 6 years down the line with a membership record of over 350 service users on file. Jackie's Drop-In works on a separate room basis filled with lots of fun recreational activities.



We regularly take part in social activities in the battle to beat social isolation.

We at the Centre feel that Social isolation plays a big part in many lives, preventing us from moving forward in life and not being able to have fun. At Jackie's that all changes from the moment you walk through the doors you will feel at home with the service users and staff of volunteers also with all recreational activities on offer you wont have a chance to worry.. 

Jackie's Drop-In is the first centre to house a Third party reporting room with a high sucess rate.
If you feel someone is witness to/or a victim of Hate Crime and doesn't feel comfortable with going to the police to report it, they may feel more comfortable talking to one of our trained staff.



At Jackie's we believe everyone should have a chance to learn new skills or to enhance the skills they already have. 

The development of your skills is a large part of what we do by providing several educational courses throughout the year which have included... Confidence Building, CAB Money matters, Virtual Travel, Art, Dance, Drama, English, computers etc..


The Centre plays a big part in our service users lives, we do try to make their visits one to remember as it is important to us to keep them all smiling and feeling safe. Our Centre is a social hub of activity, we welcome our service users as well as their support workers and family members to get involved with us in any which way we can. We do provide support for all that come through our doors but unfortunately we are unable to offer a one to one so if you have  one to one support we urge for them to also come along and attend free of charge.


All of our Volunteers are first aid trained, DBS checked and we all have been trained in several areas including Epilepsy Awareness & Management, Dementia Awareness, Autism spectrum and Safeguarding. We do also welcome the service users social workers, nurses or anyone that would like to see their clients in a relaxed mge

bottom of page