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Here at Jackies Drop-In we have a hard-working voluntary team offering a unique service. They generously offer their spare time to enable our service users have the best time they possibly can.

Meet The Team

Jackie Nealon

Jackie Nealon founder of Jackie's Drop-In back in January 2012.and has won several awards for her service to the community.  


Rosemary Bailey

Rosemary Bailey is a retired teacher from Greenside special needs School in Stevenage and has been with us from the start.

Jackie's Team

We have a dedicated team of volunteers that help make the DropIn possible.

Jackie works along side her team of volunteers who dedicate their time to give  the centre that warm friendly environment that we are known for. The Centre is not just for the members but also for the carers, family and loved ones to have a chat and coffee.

We consider it a great privilege to be involved.

Members of staff are trained and have recognised Certificate of completion in:


  • Safeguarding of Vulnerable Adults/Children 2016

  • Equality and Diversity including DDA

  • Infection Control

  • Food Hygiene

  • Health and Safety

  • Level 2 Award in Emergency First Aid

  • Epilepsy Awareness & Management

  • Dementia Awareness

  • Effective Communication

  • Whistleblowing and Keep safe

  • Hate Crime

  • DBS checked


The training has been given by:

  • Hertfordshire Constabulary

  • Flexible Training

  • NHS Ambulance Service First Aid Training

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